Terms and Conditions

1. Introduction

Welcome to the official website of Evgeniya Bakalova. These Terms and Conditions govern the use of this website, as well as the relationship between the site owner and every user who views the content, requests a consultation, or purchases a service, program, or training.

By using the site, you accept these terms. If you do not agree with them, please discontinue the use of the site.

2. Provider Details

The owner and service provider is:

Name: Evgeniya Bakalova (Business Mentor and Consultant)
Company: ITEA 21 Ltd
Address: Unit 114, Lombard Business Park, Wimbledon, London, SW19 3TZ, United Kingdom

3. Subject of the Website

The website offers the following services and products:

Individual business coaching and mentoring programs.
VIP strategy days and mastermind communities.
Online trainings, courses, seminars, and workshops.
Digital products, templates, and resources.

4. Nature of Services

The services provided are of an educational and mentoring nature. They do not constitute:

Legal, accounting, or investment advice.
Psychological or medical therapy.
A guarantee of a specific financial result (results depend on the actions and commitment of the client).

5. Enrollment, Prices, and Payment

Enrollment: Conducted via a contact form, email, online calendar, or written offer.
Prices: All prices are indicated in British Pounds (GBP £), unless otherwise agreed.
Payment Methods: Bank transfer, card, or online payment systems. In the event of non-payment on time, access to services may be suspended.

6. Cancellation and Refund Policy

Individual Sessions: Cancellation or rescheduling is possible with a minimum of 48 hours notice. Otherwise, the session is considered conducted.
Programs and Packages: No refunds are issued after the program has started.
Digital Products: Due to their nature, they are not subject to return or refund once access has been provided.
Events: A spot may be transferred to another person upon written approval.

7. Intellectual Property

All materials (texts, brand, methodologies, trainings, video, workbooks) are the exclusive intellectual property of Evgeniya Bakalova. Copying, resale, or distribution without explicit written permission is prohibited.

8. Limitation of Liability

The provider is not liable for lost profits, business losses, or decisions made independently by the client. It is the client's responsibility to apply what has been learned according to their specific circumstances.

9. Confidentiality and Personal Data

Information shared during coaching is treated as strictly confidential. The processing of personal data is carried out in accordance with our Privacy Policy.

10. Applicable Law

These Terms and Conditions are governed by the applicable law of the United Kingdom.

11. Contact

For questions regarding these terms, please use the contact form on the site or official communication channels.

Final Clarification: This site is designed to support women in building a sustainable and profitable business. We work with high standards, clear boundaries, and mutual respect.