Privacy Policy

1. Introduction

Welcome to the official website of Evgeniya Bakalova. For us, the protection of your personal data is a priority. This Privacy Policy explains what data we collect, why we collect it, how we use it, how we store it, and what rights you have regarding your personal information. By using this website, you accept the terms described in this policy.

2. Who Processes Your Data

The personal data administrator is:

• Name: Evgeniya Bakalova (Business mentor and consultant)
• Address: Unit 114, Lombard Business Park, Wimbledon, London, SW19 3TZ, United Kingdom

3. What Personal Data We Collect

Depending on how you use the site, we may collect the following data:

Data provided voluntarily by you:

• First and last name
• Email address and phone number
• Business / company name
• Information sent via contact forms or inquiries
• Data related to signing up for programs, events, or consultations

Automatically collected data:

• IP address, device type, and browser
• Operating system and site behavior
• Cookies and analytical data about visits

4. What We Use Your Data For

We use your personal data for the following purposes:

• Responding to inquiries and organizing consultations.
• Sending information regarding services and new programs.
• Processing orders, payments, and issuing invoices.
• Improving the site and user experience.
• Marketing and newsletters (only with explicit consent).
• Fulfillment of legal and accounting obligations.

5. Legal Basis for Processing

We process data on one or more of the following grounds:

• Your consent.
• Execution of a contract or a requested service.
• Legal obligation (accounting, tax).
• Legitimate interest for business development and protection.

6. How We Store and Protect Data

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. Data is stored through secure systems (hosting, CRM, payment providers) that meet high security standards.

7. Retention Period

We store personal data only for the period necessary for:

• Executing the service and maintaining client relationships.
• Complying with legal, accounting, and tax requirements.
• Protection in case of legal claims. After the period expires, data is deleted or anonymized.

8. Sharing with Third Parties

We do not sell your personal data. It may be shared only when necessary with:

• Accountants and payment operators (Stripe/PayPal, etc.).
• IT support, hosting, and email marketing platforms.
• Government authorities, when required by law.

9. International Data Transfer

As the business operates internationally, some data may be processed outside the United Kingdom or the EEA through reliable providers. In these cases, appropriate protection mechanisms are applied in accordance with legislation.

10. Your Rights

You have the right at any time to:

1. Request access to your data or its correction.
2. Request deletion (“the right to be forgotten”).
3. Restrict or object to the processing.
4. Withdraw a given consent.
5. File a complaint with a competent supervisory authority.

11. Marketing Communication and Cookies

• Marketing: You can unsubscribe from our newsletter at any time via the link at the end of each email.
• Cookies: The site uses cookies for analysis and functionality. You can manage them through your browser settings.

12. Contact and Commitment

For questions regarding the protection of personal data, you can contact us via the contact form on the site or the official channels of Evgeniya Bakalova.

Our Commitment: Trust is at the heart of every strong relationship. Therefore, we treat your data with the same respect we show to every woman who chooses to work with us.